We are here to help you answer your financial questions. Use the guide below to find the right person for your questions.
New Patients
Contact Patient Billing Services if:
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You have questions about your insurance coverage.
Call: 646-497-9176
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You don’t live in New York and have questions about receiving care at MSK.
Call: 866-248-1274
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You would like to know how much you might be charged.
Call: 646-227-3378 or email: chargeestimatespbs@mskcc.org
Contact the International Center if:
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You live outside of the United States and you are interested in care at MSK.
Call: 212-639-4900 or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722.
Current Patients
Contact Patient Billing Services if:
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You would like to update your insurance.
Call: 646-497-9176
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You have questions about your bill.
Call: 646-227-3378
Contact Patient Financial Services if:
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You need help paying your hospital bills and would like to learn more about your options.
Call: 212-639-3810
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Your medication co-pay is high and you would like to learn more about prescription assistance programs.
Call your doctor’s office and ask to meet with your Patient Access Coordinator.